ABOUT · QUALITY
Do it right, the first time, every time.
ISO 9001:2015 certified continuously since 1999 — and a quality system that goes well beyond the certificate.
01 / OUR STANDARD
We are committed to provide quality products and services, exceeding customers’ requirements and expectations in the CPI way.
Customer satisfaction
Employee commitment towards product quality to achieve total customer satisfaction.
Price competitiveness
Driving cost efficiency through ingenious product solutions and continuous process improvements.
International standards
ISO 9001:2015 certified to meet our customers’ most stringent needs.
02 / CERTIFICATION
ISO 9001:2015
Scope of certification
Certificate MY99/16858/MY, SGS United Kingdom Ltd.
Other certifications
| Standard | Status | Why it matters |
|---|---|---|
| IATF 16949 | Not held — confirm | Expected by tier-1 automotive customers |
| ISO 14001 | Not held — confirm | Environmental management; supports the sustainability claims |
| RoHS / REACH compliance | Declared — confirm scope | Already referenced on the sustainability page |
| UL certification | Confirm | Already referenced on the sustainability page |
03 / IN PRACTICE
How quality is actually controlled.
Incoming material
Certificate of analysis checked against specification for every resin lot; material traceability held from goods-in to despatch.
First article
Driving cost efficiency through ingenious product solutions and continuous process improvements.
In-process
ISO 9001:2015 certified to meet our customers’ most stringent needs.
Outgoing
Critical finished goods inspected to AQL (Acceptable Quality Level); rejected parts are quarantined.
Traceability
Lot-to-lot traceability linking resin batch, machine, tool, shift, and despatch note.
Corrective action
Documented 8D process for customer complaints, with containment inside 24 hours.
GET IN TOUCH
Have a part to make?
If you have any enquiries about tooling, moulding or assembly — our team is ready to help.
